Amid a phase of incredible growth and globalization, the supplier management solution helped to reduce friction, mitigate risk, and trim costs
Looking ahead
Uber has grown tenfold since implementing Certa five years ago, operating in over 70 countries and in 15 languages. As the company continues to grow, Certa’s platform will scale alongside it and complement its business.
“Once onboarding was figured out, we quickly pivoted into the next step of maturity: creating a risk management capability within the Certa platform,” said Arrigotti. “We now have a formal program around supplier risk management that is now reportable and auditable.”
According to Arrigotti, Uber sees many opportunities to leverage the solution in the future to drive value for the company. Looerta provides us insights into who we’re buying from that we never had at a glance before. This visibility will allow us to continuously improve our vendor relationships, highlight areas of risk, and even tackle larger, business-level concerns like ESG and sustainability that we see on the horizon.”
